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Your Rights and Our Responsibilities on megabit

Using megabit means you agree to the terms set out here — covering your account, how we handle your data, and the conditions under which the site operates. Access and eligibility depend on your local law and the regions where megabit is available.

Account Holder ObligationsData Handling PolicyJurisdiction-Dependent AccessbKash, Nagad, Rocket ScopeContact and Dispute Path
megabit Your Rights and Our Responsibilities on megabit
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

Security at megabit runs through your payment wallet and your account in parallel. We use SSL encryption on all account and transaction pages, and your bKash, Nagad, or Rocket credentials are never stored on our servers — only the transaction reference is logged. You can request a summary of what data we hold on your account at any time through the Help Centre.

Data Retention

We retain account and transaction records for as long as your account is active and for a period after closure as required by our operating conditions. You may request deletion subject to those requirements.

Cookie Handling

We use functional and analytics cookies to keep your session active and to understand how the lobby is used. You can manage cookie preferences from the account settings page at any time.

Account Security

Account access is protected by OTP verification tied to your registered mobile number. Each login from a new device triggers an OTP to confirm identity before the session opens.

Data Requests

To request a copy of your data or ask for corrections, contact support via Live Chat or email with your registered payment number. We will respond within the timeframe our policy requires.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Account Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, there are three direct ways to contact us. We aim to acknowledge account and legal queries within one business day.

Team online

Live Chat

Available from within your account dashboard. Use this for account verification questions, transaction disputes, or to request a data summary. Fastest path for urgent matters.

Email Support

Send legal or data-related requests to our support address listed in your account settings. Include your registered bKash, Nagad, or Rocket number for faster matching.

Account Help Centre

The Help Centre inside your account covers common legal questions — account closure, data retention, and wallet verification steps — without needing to contact the team directly.

Common Legal and Account Questions

The questions below cover what our account holders ask most about their rights, data, and how these terms work in practice.

Access depends on your local law and the eligible regions where megabit operates. We do not make legal claims about specific jurisdictions. Check your local regulations before opening an account.

Yes. Log into your account and use the Help Centre to submit a data request. Include your registered bKash, Nagad, or Rocket number so we can match the request to your account accurately.

We retain records for a set period after closure as required by our operating conditions. You can request deletion of data not subject to retention requirements through the support team.

Contact Live Chat or email support with your transaction reference and registered wallet number. Disputed transactions are reviewed manually and you will be notified of the outcome once the review is complete.

We log transaction references only — your wallet credentials are never stored on our servers. Only verified account support staff can access transaction records, and only for dispute or verification purposes.

We update terms when operating conditions require it. Active account holders are notified before material changes take effect. Continued use of the account after that date means acceptance of the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.